There is scope in every organisation to save time and resources by redesigning or reducing standard processes and repetitive tasks.

Often management and staff are so close to the work that they find it hard to see how things can change.

In this situation an external consultant can be invaluable, asking the questions that are too difficult or even sometimes too obvious for employees to ask.

Some of the areas where this is helpful are:

• Administrative arrangements
• Internal communications
• Staff distribution and workload allocation
• Development of new organisational skills and capacity.

The kind of support that I can provide in this kind of situation includes:

• Process mapping and streamlining through workshops
• Consultation exercises to establish ways forward
• “Challenge” events to examine established practices
• Training and mentoring of less experienced management staff through change processes.

My involvement can be from as little as a half day to input over several months.

I would expect sought outcomes to be included in my brief and will always consider putting an element of my fee at risk on results.